Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, company name, email address, phone number, and any message content when you fill out a contact, demo request, or booking form, subscribe to updates, or otherwise communicate with us.
• Information collected automatically — such as your IP address, browser type and version, device information, pages visited, referring URLs, and timestamps, collected through cookies and similar tracking technologies when you browse our website.
• Information from third parties — such as data received from business partners, event organizers, or publicly available sources, where permitted by law.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, demo requests, and other communications;
• Provide, operate, maintain, and improve our website and services;
• Send updates, newsletters, and marketing communications, where you have consented or as otherwise permitted by law;
• Analyze website usage and improve user experience;
• Comply with legal obligations and enforce our agreements;
• Detect, prevent, and address technical issues, fraud, or security incidents.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors interact with our content. Cookies may be strictly necessary for the website to function, or used for analytics and performance purposes.

You can manage or withdraw your cookie preferences at any time using the cookie settings available on our website, or through your browser settings. Disabling certain cookies may affect the functionality of our website.

4. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases: your consent, the necessity to take steps prior to entering into a contract with you, our legitimate interests in operating and promoting our business, and compliance with our legal obligations.

5. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer relationship management, under appropriate confidentiality and data protection obligations;
• Professional advisors, such as lawyers, auditors, and insurers, where necessary;
• Regulators, law enforcement, or other parties, where required by law or to protect our rights, property, or safety, or that of others;
• A successor entity, in connection with a merger, acquisition, reorganization, or sale of assets.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. Where we transfer personal data internationally, we take steps to ensure appropriate safeguards are in place, consistent with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data;
• Object to or restrict certain processing of your data;
• Request a copy of your data in a portable format;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised “Last updated” date and will take effect as soon as it is posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@diamantetech.com